Terms of Service

1. What ALL FFL is

ALL FFL is business software for federal firearms and explosives licensees: recordkeeping (bound book, 4473s, ATF and FEL forms), a hosted storefront and point of sale, payments through third-party processors, marketing tools, and related services. It is operated by ALL FFL (“we,” “us”).

By creating an account or using the service you agree to these terms on behalf of yourself and the business you represent.

2. You remain the licensee

ALL FFL is a tool, not a substitute for your legal obligations. You — the licensee — remain solely responsible for compliance with all federal, state, and local law, including the Gun Control Act, the National Firearms Act, ATF regulations and rulings, and Part 555 for explosives. Software output, including AI-drafted entries and generated forms, must be reviewed and approved by you before it becomes part of any legal record.

We do not provide legal advice. Nothing in the product, its documentation, or its AI features is legal advice. When in doubt, consult your attorney or ATF directly.

No one has an ATF filing API, including us. We prepare records and exports designed to satisfy inspection; we never transmit anything to ATF on your behalf.

3. Your records are yours

Everything you record in ALL FFL — your bound book, 4473s, forms, contacts, orders — belongs to you. You can export your complete acquisition and disposition record (ATF Ruling 2016-1 conforming CSV) at any time, on any plan, including after you cancel.

Recorded legal entries are append-only by design: neither you, your staff, nor we can silently edit or delete a recorded entry. Corrections are made as new entries, the way ATF expects. This protection is enforced in the database itself and is not waivable.

If you cancel, we retain your legal records for the retention period federal law imposes on such records unless you export and direct deletion in writing, and applicable law permits deletion.

4. Accounts and acceptable use

You must hold a valid Federal Firearms License and/or Federal Explosives License (or be their authorized staff) to use the compliance features. You are responsible for keeping your credentials secure and for the actions of staff you invite.

You may not use ALL FFL to break the law, to record transactions you know to be unlawful, to attempt to circumvent the append-only record protections, or to interfere with the service or other customers.

We may suspend or terminate accounts that violate these terms. If we terminate, you keep your export rights under section 3.

5. Plans, trials, and billing

Current pricing is published on our pricing page. Founding-shop discounts apply for the period stated when you sign up. Trials are free for the stated trial period; when a trial ends, continued use requires a paid plan.

Fees are billed in advance and are non-refundable except where required by law. We may change prices with at least 30 days' notice; changes never apply retroactively, and founding-rate commitments are honored for their stated period.

AI features are metered by AI credits as described on the pricing page. Running out of credits never locks you out of your legal records.

6. Payments processing

Card payments for your customers are processed by third-party payment processors (currently Deluxe Merchant Services). Your merchant account is between you and the processor; their terms, underwriting decisions, and fees apply. Card data is entered on the processor's hosted pages and never touches our servers.

7. Service, uptime, and changes

We work to keep the service available and your data safe, including cryptographic sealing of the bound book and encrypted storage for vault documents. No online service can promise perfection; the service is provided “as is” and “as available.”

We ship improvements continuously and may add, change, or retire features. We will not remove your ability to access or export your legal records.

8. Limitation of liability

To the maximum extent permitted by law, our total liability for any claim arising out of the service is limited to the amounts you paid us in the twelve months before the claim. We are not liable for indirect, incidental, or consequential damages, or for regulatory outcomes — inspections, findings, or license actions remain your responsibility as the licensee.

9. Changes to these terms and contact

We may update these terms; material changes will be announced in the app or by email at least 30 days before they take effect. Continued use after the effective date is acceptance.

Questions: support@allffl.com.